DirectDial℠ is available for Inmarsat BGAN, Fleet, FleetBroadband, Swift, SwiftBroadband, and other aeronautical services as well as Fleetphone and IsatPhone Pro in all Inmarsat satellite regions. The service is also available for Iridium, Thuraya, and other Low Earth Orbit (LEO) satellite services.
Using DirectDial's℠ simple two-step dialing process, users benefit from direct global calling at affordable rates so that staying in touch with colleagues, family, and friends is easy.
Our Land Earth Station (LES) network automatically locates the Inmarsat mobile terminal using Inmarsat’s mobility management system. For services that are not supported by Inmarsat’s mobility management system, our LES network employs a proprietary mobility management scheme that can locate a mobile terminal in any ocean region.
When a DirectDial℠ call is placed, Calling Line Identification allows COMSAT to recognize the telephone number and connect the call without the user’s 10-digit PIN code if registered. If the user’s telephone number cannot be determined by CLI, then the PIN code must be entered to complete the call.
The Quick Number dialing feature allows users to place a DirectDial℠ call without having to dial the mobile number. Registered users can input up to 99,999 Quick Numbers. The Quick Number list is defined and controlled by the user.
DirectDial℠ requires users to register with COMSAT. To place a DirectDial℠ call, users follow two easy steps:
1. Choose one of two dialing options to initiate the call.
Option #1 – Dial: +1 203.346.3400
Option #2 – Dial the national toll-free number in the USA: +1 800.551.7534
2. At the voice prompt, enter the 10-digit PIN code*, followed by the mobile number. For all Inmarsat services, users dial ‘0’ for the ocean region and the Inmarsat Mobile Number (IMN) (e.g., 0 761234567). For Iridium, Thuraya, or other satellite services, users dial ‘00’ after the prompt, followed by the number being called.
*Refers to the PIN Code received upon registering for DirectDial℠.
Note: We charge for incomplete calls to recover costs associated with holding time.
For more information about DirectDial℠, contact your key account manager.